If it impacts your price, lead time, or performance, we want to hear it.
Email: sales@melpelletslda.com
Premium wood pellets for heating and industry. Common grades: ENplus® A1, A2, and Industrial. Tell us your specs and we’ll match the right line.
Use “Request a Quote” on the Contact page or email sales@melpelletslda.com with quantity, packaging, destination (city/port), and grade. We’ll reply with a clear offer and lead time.
Typically one full truck or container. For first-time buyers, we can arrange samples or a trial load—just ask.
Demand and logistics can shift through the year. We’ll give you a firm, time-bound quote and can discuss fixed-price contracts for steady monthly volumes.
We supply to your requested standard. Typical ranges for A1: moisture ≤10%, ash ≤0.7%, mechanical durability ≥97.5%, lower heating value ~16.5–17.5 MJ/kg. We’ll confirm the exact spec on your quote.
Yes—tell us targets for ash, moisture, bulk density, length, or fines, and any sustainability or packaging needs.
Absolutely. We share a Certificate of Analysis (COA) per batch and can arrange SGS/third-party inspection on request.
15 kg bags (retail)
Big bags (≈1000–1100 kg)
Bulk (silo/loose)
Yes. We can quote custom artwork, bag color, language versions, and barcode/GTIN setup.
Stretch-wrapped, corner-protected, and labeled. We’ll confirm pallet height/weight to fit your route and warehouse rules.
Commonly EXW, FOB, CIF, DAP, and DDP depending on destination. If you’re unsure, we’ll recommend the most efficient option.
From order confirmation to dispatch, ~7–14 days for standard bagged loads (stock dependent). Transit time varies by route; we’ll give you an ETA in your offer.
Road, sea, and intermodal across the EU and beyond. Share your postcode or port, and we’ll route the best lane.
Yes—we can manage export docs, customs clearance, and delivery when quoted under DAP/DDP (or support your broker under other terms).
We supply ENplus-compliant product where requested and provide the documentation on your order. Ask us if you need chain-of-custody or sustainability attestations.
Commercial invoice, packing list, CMR/BOL, COA, and any agreed certificates (e.g., FSC/PEFC, origin). We’ll attach digital copies before dispatch.
Bank transfer is standard. For larger or recurring contracts, we can discuss LC at sight or other secure terms.
Yes—monthly or seasonal supply programs with volume and price structures that fit your demand curve.
Yes—request a lab sample or a single-load trial to validate combustion performance before scaling up.
Tell us right away. We follow a simple quality-claim process: share batch number, photos, and measured values; we’ll investigate quickly and resolve with replacement or credit per contract terms.
We prioritize responsibly sourced raw materials and can provide FSC/PEFC and other sustainability documentation when required.
If it impacts your price, lead time, or performance, we want to hear it.
Email: sales@melpelletslda.com
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